Joy to your life from Japankaiko shop

Delivery & Shipping

All our products that are shown on our web shop are available from our warehouse in The Netherlands, unless indicated otherwise. As with our B2B clients, all B2C orders received will be shipped and picked up from our warehouse every (and only on) Wednesday by DHL or PostNL.

The shipping time depends on the country that you want to send the parcel to, and within Europe delivery is between 2-4 days after the Wednesday of shipment.

Shipment to the UK and world shipping takes a few days longer. We will provide you a track and trace number so that you can follow the shipment with the transport companies.

Sending via DHL

Weight till 20kg  Free shipping
€ 6
€ 60
Belgium, Luxemburg, Germany
€ 8
€ 80

Austria, Denmark, France, Italy

€ 13
€ 100
Spain, Sweden
€ 18
€ 120
Bulgaria, Czechia, Estonia, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia
€ 25
€ 150


Sending to Countries via Post

Weight till 2kg 2-5kg 5-10kg 10-20kg
Albania, Bosnia Herzegovina, Croatia, Cyprus, Finland, Greece, Kosovo, Iceland, Marta, Montenegro, Macedonia, Norway, Servia, Switzerland, United Kingdom
€ 15
€ 25
€ 30
€ 40
Rest of the World
€ 25
€ 40
€ 80

Return and exchange

Returns must be made within 14 days in original, unused condition with all packaging of the product. You will be entitled for a credit of the full amount of the product. Shipping costs will not be refunded by Kaiko Developments B.V. and are for the cost of the customer.

Damage claims
Kaiko Developments B.V. accepts damage claims within 14 days after receiving the products. After 14 days damage claims will not be accepted. Original (damaged) goods and packaging need to be kept and handled according to Kaiko shop instructions. We will not accept damaged items that are not in their original condition and/or packaging or have been used.

Ordered goods
All goods that are not available in our warehouse are counted as ordered
goods. All delivery times for ordered goods are approximate and as mentioned above under delivery & shipping. For ordered goods that are not available and have a delivery time of more than three weeks we will get back to you if the delivery time for any reason should be longer than this.

Orders with goods with different delivery times
If you order several goods with different delivery times for one and the same order, all goods are sent in one shipment when all goods have arrived at our warehouse. 
If you want partial delivery, please contact Additional fee may apply.